One of the hotels for your stay in Albany is the Tru by Hilton Albany Crossgates Mall which is located at 1651 Western Avenue, Albany, United States of America. There are many facilities offered at Tru by Hilton Albany Crossgates Mall, both hotel and room facilities. If you are traveling to Albany, you can choose Tru by Hilton Albany Crossgates Mall as a place to stay. Tru by Hilton Albany Crossgates Mall is located in the region of New York State, NY upstate, Region East, East, Erechim, East.


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Choose a room

King Room

King Room

Room size (31 square metres)

Room amenities

  • Heating
  • Hairdryer
  • Radio
  • Desk
  • Ironing facilities
  • Cable channels
  • Privacy curtain
  • Air conditioning
  • Adapter
  • Wake-up service
  • Refrigerator
  • Telephone
  • Free toiletries
  • Flat-screen TV

King Room - Hearing Access

King Room - Hearing Access

Room size (31 square metres)

Room amenities

  • Adapter
  • Radio
  • Privacy curtain
  • Wake-up service
  • Telephone
  • Cable channels
  • Desk
  • Free toiletries
  • Ironing facilities
  • Flat-screen TV
  • Refrigerator
  • Air conditioning
  • Hairdryer
  • Heating

Queen Room with Two Queen Beds

Queen Room with Two Queen Beds

Room size (31 square metres)

Room amenities

  • Adapter
  • Cable channels
  • Ironing facilities
  • Heating
  • Refrigerator
  • Privacy curtain
  • Desk
  • Air conditioning
  • Telephone
  • Radio
  • Free toiletries
  • Flat-screen TV
  • Wake-up service
  • Hairdryer

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking

Room size (31 square metres)

Room amenities

  • Heating
  • Air conditioning
  • Refrigerator
  • Privacy curtain
  • Flat-screen TV
  • Telephone
  • Radio
  • Free toiletries
  • Ironing facilities
  • Cable channels
  • Hairdryer
  • Desk
  • Wake-up service
  • Adapter

Queen Room with Two Queen Beds - Hearing Access

Queen Room with Two Queen Beds - Hearing Access

Room size (31 square metres)

Room amenities

  • Hairdryer
  • Telephone
  • Refrigerator
  • Radio
  • Ironing facilities
  • Free toiletries
  • Privacy curtain
  • Wake-up service
  • Heating
  • Flat-screen TV
  • Cable channels
  • Adapter
  • Air conditioning
  • Desk

Hotel Amenities

  • Wifi
  • Swimming pool
  • Security alarm
  • Bar
  • First aid kits available
  • Free Wifi
  • Hypoallergenic room available
  • Meeting/Banquet facilities
  • Smoke-free property
  • Board games/Puzzles
  • Visual aids (Braille)
  • Toilet with grab rails
  • Physical distancing rules followed
  • Fitness center
  • Elevator
  • Guest accommodation disinfected between stays
  • Visual aids (tactile signs)
  • Designated smoking area
  • Heating
  • Guest accommodation sealed after cleaning
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Lowered sink
  • Air conditioning
  • Bathroom emergency cord
  • Fire extinguishers
  • Heated pool
  • 24-hour security
  • Free parking
  • Fax/Photocopying
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Fitness
  • Daily housekeeping
  • Use of cleaning chemicals that are effective against coronavirus
  • Key card access
  • Face masks for guests available
  • Wifi in all areas
  • CCTV in common areas
  • Swimming pool
  • Parking garage
  • Indoor pool
  • Hand sanitizer in guest accommodation and common areas
  • Parking
  • Shared lounge/TV area
  • Wheelchair accessible
  • Internet
  • Smoke alarms
  • Accessible parking
  • Raised toilet
  • Parking on site
  • Snack bar
  • Pool table
  • All plates, cutlery, glasses, and other tableware sanitized
  • Business center
  • Physical distancing in dining areas
  • Contactless check-in/out
  • 24-hour front desk
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Convenience store on site
  • Non-smoking rooms
  • Facilities for disabled guests
  • Express check-in/out


Hotel policy

  • Check-in time is 15:00 and check-out time is 12:00
  • Pets are not allowed